Privacy policy

Your privacy is important for us. This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal data on this website. Those over thirteen years of age may register at www.servigrup.es as users without the prior consent of their parents or guardians.

In the case of minors under thirteen years of age, the consent of their parents or guardians is required for the processing of their personal data.

In no case will data related to the professional, economic situation or the privacy of the other family members be collected from the minor, without their consent.

If you are under thirteen years of age and have accessed this website without notifying your parents, you should not register as a user.

On this website, the personal data of users is respected and cared for. As a user you should know that your rights are guaranteed.

We have made an effort to create a safe and reliable space and that is why we want to share our principles regarding your privacy:

We never request personal information unless it is really necessary to provide you with the services you require.

We never share our users’ personal information with anyone, except to comply with the law or in case we have your express authorization.

We will never use your personal data for a purpose other than that expressed in this privacy policy.

It should be noted that this Privacy Policy could vary depending on legislative requirements or self-regulation, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill out a form on any of their contact forms where personal data is collected.

ServiGrup has adapted this website to the requirements of Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Regulation of development of the LOPD.

It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27 2016, regarding the protection of natural persons (RGPD), as well as Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

Identity of the person in charge: Servirent Eventos SL

Commercial name: ServiGrup

NIF/CIF: B64506652

Address: Carretera de Ripollet, 47 Nave 3. 08110 Montcada i Reixac, Barcelona

Email: info@servigrup.es

Activity: Rental of material for all kinds of events

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that you send us through the web forms will receive the data processing of Web Users and subscribers.

For the treatment of our users’ data, we implement all the technical and organizational security measures established in the current legislation.

Principles we will apply to your personal information

In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.

Principle of data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.

Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and eliminate those records inactive for a considerable time.

Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access or improper use of our users’ data by third parties.

How have we obtained your data?

The personal data that we process at ServiGrup comes from:

Contact Form

subscription form

blog comments

Registration Form

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation whether or not at ServiGrup we are processing personal data that concerns me.

Interested persons have the right to:

Request access to personal data relating to the interested party

Request its rectification or deletion

Request the limitation of your treatment

Oppose the treatment

Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data.

Servirent Eventos SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided us and in a structured format, of common use and mechanical reading, and to transmit them to another data controller when:

The treatment is based on consent

The data has been provided by the person concerned.

The treatment is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.

Interested parties will also have the right to effective judicial protection and to file a claim with the control authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data that concerns them violates the Regulation.

For what purpose do we process your personal data?

When a user connects to this website, for example to comment on a post, email to the owner, subscribe or make a contract, they are providing personal information for which ServiGrup is responsible. That information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by www.servigrup.es, only as described in the Legal Notice and in this Privacy Policy.

At ServiGrup there are different systems for capturing personal information and I treat the information provided by interested persons for the following purpose for each capture system (forms):

Contact form: We request the following personal information: Name, Email, Telephone, to respond to the requirements of the users of www.servigrup.es. For example, we can use this data to respond to your request and respond to any doubts, complaints, comments or concerns you may have regarding the information included on the web, the services provided through the web, the treatment of your personal data, questions regarding the legal texts included on the website, as well as any other questions you may have that are not subject to the contracting conditions. I inform you that the data you provide us will be located on the servers of: Mairelay (provider of Servirent Eventos SL), is located within the EU.

Content subscription form: In this case, we request the following personal data: Email, to manage the subscription list, send newsletters, promotions and special offers, provided by the user when subscribing. Within the web there are several forms to activate the subscription. I inform you that the data you provide us will be located on the servers of: Mairelay (provider of Servirent Eventos SL), is located within the EU.

Registration form for blog comments: To comment on the blog posts www.servigrup.es, the user must register through this form. In this case, we request the following personal information: Name, Email. Once registered, the user will be able to make as many comments as he wishes and respond to the previous ones. I inform you that the data you provide us will be located on the servers of: Mairelay (provider of Servirent Eventos SL), is located within the EU.

Registration Form: In this case, we request the following personal information: Name, Email, Telephone, Address, so that you can create an account in our system and have access to its functionalities. I inform you that the data you provide us will be located on the servers of: Mairelay (provider of Servirent Eventos SL), is located within the EU.

There are other purposes for which we process your personal data:

To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.

To support and improve the services offered by this website.

Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website, which is detailed in the cookie policy, is also collected.

To manage social networks. ServiGrup may have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of www.servigrup.es, will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that proceeds in each case and previously accepted by the user of Servirent Events SL. It will process your data for the purpose of correctly managing your presence on the social network, informing about ServiGrup activities, products or services. As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers on social networks to send advertising individually.

In accordance with the provisions of the general regulation of European data protection (RGPD) 2016/679, Servirent Eventos SL (ServiGrup) with address at Carretera de Ripollet, 47 Nave 3. 08110 Montcada i Reixac, Barcelona will be responsible for the treatment of the data corresponding to web users and subscribers.

ServiGrup does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals can be carried out, in these cases, consent will be required from the users informing about the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest security standards.

Remarketing

The remarketing function allows us to reach people who have previously visited www.servigrup.es and associate a specific audience with a specific message. Remarketing is a method of getting users who have visited our site to do so again.

As a user of www.servigrup.es I inform you that I am collecting information for this remarketing function on www.servigrup.es

The information we collect thanks to this function is collected by cookies from Facebook, Google Ads. You can know the data that these cookies collect in the following privacy policies of each service:

Facebook

Google Ads

If you do not want your information to be collected by these cookies, you can disable Google’s use of cookies through the Google Ad Settings. You can also disable the use of cookies from a third-party provider through the Network Advertising Initiative opt-out page.

This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the privacy settings of the user in each social network. If a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it collects web traffic data related to the pages in which they are installed.

Facebook ads

At www.servigrup.es we use Facebook ads, Facebook’s advertising platform, which allows us to create campaigns and ads. When generating an ad, you can segment the public by:

Place

Demographic data (age, gender, etc.)

Interests (activities, hobbies, etc.)

What they buy online and through other channels

Etc.

The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. In no case will the information from Facebook be used for a different purpose.

Google Ads

Ads is a Google platform for ADVERTISERS who want to advertise on GOOGLE. At www.servigrup.es we use Google Ads, Google’s advertising platform, which allows us to create campaigns and ads to display on other websites. When generating an ad, you can segment the public by:

Place

Demographic data (age, gender, etc.)

Interests (activities, hobbies, etc.)

What they buy online and through other channels

Etc.

The data obtained through Google Ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. In no case will the information from Google be used for a different purpose.

Legitimation for the processing of your data

The legal basis for the processing of your data is: consent.

To contact or make comments on this website, consent is required with this privacy policy.

The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

data category

The categories of data that are processed are identifying data.

Categories of specially protected data are not processed.

How long will we keep your data?

The personal data provided will be kept:

Until its deletion is requested by the interested party.

To which recipients will your data be communicated?

Many tools that we use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of the activity, www.servigrup.es, shares data with the following providers under their corresponding privacy conditions:

Google Analytics: A web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (Google). Google Analytics uses cookies, which are text files located on your computer, to help www.servigrup.es analyze the use made by users of the website. The information generated by the cookie about your use of www.servigrup.es (including your IP address) will be directly transmitted and archived by Google on servers in the United States.

Hosting: Banahosting.com, domiciled in the EU. More information at: Banahosting.com (Banahosting.com). Banahosting.com treats the data in order to perform its hosting services to Servirent Eventos SL.

Web platform: Automattic Inc., domiciled in the USA. More information at: https://es.wordpress.com/ (Automattic Inc.). Automattic Inc. treats the data in order to perform its web platform services to Servirent Eventos SL.

Email marketing: CPC Servicios Informáticos Aplicados a Nuevas Tecnologías, S.L., domiciled in Spain. More information at: https://mailrelay.com/es (CPC Computer Services Applied to New Technologies, S.L.). CPC Computer Services Applied to New Technologies, S.L. treats the data in order to perform its email marketing services to Servirent Eventos SL.

Navigation

When browsing www.servigrup.es, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. Username. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

Google analytics

Facebook pixel

We use this information to analyze trends, administer the site, track users’ movements around the site, and to gather demographic information about our user base.

Privacy and data security

www.servigrup.es is committed to the use and treatment of the personal data of the users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and a web user, and in feedback, is totally encrypted or encrypted.

www.servigrup.es cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With respect to the confidentiality of the processing, Servirent Eventos SL will ensure that any person who is authorized by ServiGrup to process the client’s data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (either a duty contractual or legal).

When a security incident occurs, when ServiGrup realizes it, it must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the Client reasonably requests it.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you send to www.servigrup.es, exonerating Servirent Eventos SL (ServiGrup) from any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Servirent Eventos SL (ServiGrup) in the manner and for the purposes indicated in this privacy policy.

revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by notifying Servirent Eventos SL (ServiGrup) in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.

Privacy Policy Changes

Servirent Eventos SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, Servirent Eventos SL will announce on this page the changes introduced with reasonable anticipation of their implementation.

Commercial mail

In accordance with the LSSICE, www.servigrup.es does not carry out SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the web, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information promptly requested.)

In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, www.servigrup.es undertakes not to send communications of a commercial nature without properly identifying them